Published byforahobby on 2006-05-11 Category: Xbox 360 | Page Views: 38131
Whenever the Xbox 360 Console has a problem it will display error lights/codes.. These lights/codes are used to determine the problem with the console. There are many different patterns which will also show a numbered error code. These numbered error codes are shown below with their corresponding LED Code and may helped you with your trouble shooting..
Instructions:
If you have encountered one of these service errors:
- look up the code in the list below
- read the info
- read the solution (very important )
- if possible, read any related topics or our official topic here.
Leds 1, 2, 3, and 4 are flashing red:
Related topic(s) on 360-Hq.Com: none
Info:
The AV cable cannot be detected by the console
Solution(s):
- Make sure that the AV cable is correctly connected to the Xbox 360 console.
- Disconnect the AV cable from the Xbox 360 console, and then reconnect the AV cable to the Xbox 360 console.
- If the four flashing red lights continue to flash, try wiping the metal area of the AV pack with a dry cloth. The metal area is the end that plugs into the console. Wipe the metal area thoroughly, and then try the AV Pack again.
- If the AV cable is correctly connected but the four red lights are still flashing, substitute a different AV cable if you have one available.
Leds 1, 3, and 4 are flashing red:
Related topic(s) on 360-Hq.Com: none
Info:
General Hardware Failure
The specific type of hardware failure can be determined by a "hidden" error code:
- Turn the xbox 360 on, and wait till the 3 red lights are flashing.
- Press and hold the sync up button (the small white one), while holding that button press the eject button.
- The LEDs will now blink the first number in the code (as described below).
- Release the eject button and press it again.
- The LEDs will now blink the second number of the code.
- Release the eject button and press it again.
- The LEDs will now blink the third number of the code.
- Release the eject button and press it again.
- The LEDs will now blink the forth number of the code.
- Release the eject button and press it again.
- The LEDs will go back to the 3 red flashing lights.
You should be able to determine the difference between the 3 flashing lights and the error code lights by the rate in which they flash.
Here is how you interpret the LEDs to get the code number:
* All four lights flashing - 0
* One light flashing - 1
* Two Lights flashing - 2
* Three lights flashing - 3
0001 - power supply problem 0002 - power supply problem 0003 - power problem could be the PSU could be the GPU/CPU, somehow the console isn't getting clean power from the power supply. 0010 - over heating 0011 - over heating 0012 - over heating 0013 - over heating 0020 - not yet known, possibly overheating 0021 - DVD Drive Time out - Can be caused by problems with a firmware flash. This is also speculated to sometime be caused by a problem with the southbridge chipset on the motherboard. 0022 - GPU Error / GPU Overheating 0102 - unknown error - littereally means the console does not know what is wrong. possibly a short or cold solder joint somewhere (2 reports of people repairing this, one was removing moisture build up inside the console, the other used a hot-air rework to reflow the BGA Ram chips) 0110 - not yet known 1022 - not yet known
Solution(s):
- Try restarting the console.
- If restarting the console does not resolve the behavior, follow these steps:
* Turn the console off.
* Unplug all the power and AV cables from the console.
* Unplug the power cord from the wall socket.
* Firmly reconnect all the cables.
* Turn on the console.
- If these steps do not resolve the behavior, turn the console off, remove the hard drive, and then turn on the console. If the 3x Red LED error light is no longer displayed, turn the console off, re-attach the hard drive, and then turn on the console.
Sections 1, and 3 are flashing red:
Related topic(s) on 360-Hq.Com: none
Info:
Overheating
Solution(s):
- Let the Xbox 360 console cool. You may have to wait several hours for the console to cool enough. Do not turn on the console when the console is hot.
- Verify that the console has sufficient ventilation and that the fan is operating. For more information about ventilation, see the "More Information" section.
Led 4 is flashing red
Related topic(s) on 360-Hq.Com: none
Info:
Hardware Failure
The Specific Type of hardware failure can be determined by the error code displayed on the screen.
E45: Unknown
Possibly dashboard update related.
E64: DVD Drive Error
DVD Timeout, Wrong firmware, dvd is without f/w chip, etc.
E65: DVD Drive Error:
DVD Timeout, Wrong firmware, dvd is without f/w chip, etc. This can also be caused by the tray not being fully closed on boot.
E66: DVD Drive Error
DVD model, or version does not match that of the version expected by the dashboard. OR the firmware version on the drive is older then the firmware version expected by the dashboard. Make sure the DVD drive is of the same version originally included with the console and that it is using either the original firmware included with the console or newer.
E67: Hard Drive Error
It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it.
E68: Hard Drive Error
It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it.
E69: Hard Drive Error
It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it.
E71: Unknown:
Possibly a dashboard update error, Check below in the "Console Reset Codes" for instructions. If that does not work there is no other solution and the console must be sent back to MS for repair.
E72: Unknown
Not yet known
E73: General Hardware Error
Ethernet port... this error is caused by a problem with the Ethernet port.
E74: AV cable error
There is a problem with the AV cable, try using a different AV cable. If the AV cable is known to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected directly to the AV cable) in rare cases it is the GPU.
E79: Hard Drive Error
It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
E81: Dashboard Related?
Corrupted NXE Dashboard install or other dashbaord related files.
If you are having issues with your xbox 360 console please post in our official error codes topic in our forums so that our other members and staff can reply.. You can find the official 360-hq Xbox 360 Error Codes topic.
Console Reset Codes
1. Clear All Installed Game Updates and Console CacheGo to the "system" blade
2. Select "memory"
3. Press Y on the HD symbol
4. Press X,X, Left Bumper, Right Bumper, X,X
5. A message will appear saying: "Do you want to perform maintenance on your Xbox 360 storage devices?" Select Yes
6. Clear Any Failed system updates that cause the console to error.With the console off, press and hold the sync up button (the small white one)
While holding the sync button press the power button to turn on the console
7. Continue to hold the sync button until the Console has booted up completely.
During the boot process the console should now remove/clear any failed Xbox 360 updates, allowing you to use it normally.
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forahobby on 2006-05-11
