Posted: Thu Sep 17, 2009 6:50 am Post subject: What is the warranty for Xbox 360 controllers?
I purchased my Xbox 360 about 2 weeks ago, and a few buttons (A,B,LB) are messed up due to frustration and anger.
The A & B buttons are both... jammed in a sense. They don't "click" like they originally did.
The LB button is partially jammed and only use-able when pressed on the rightmost side of the button.
Will I be able to send my controller in and get it replaced for free?
Thanks in advance!!!
violent365 V.I.P. Lifetime
Joined: May 07, 2009 Posts: 233 Location: TEXAS XP: 286
Posted: Thu Sep 17, 2009 8:25 am Post subject:
no sure bro im sure someone can help ya out i know about broke controllers i used to own ninja guidan 1 for orginal xbox the worst part about that is i had to patch a hole in the wall, man those xbox 1 controllers were alot heavier than the 360 controllers
bomernee 360-HQ Genius
Joined: Apr 20, 2006 Posts: 1105 Location: UK XP: 60,078
Posted: Thu Sep 17, 2009 11:22 am Post subject:
unfortunately im not sure if u will be able to send them in to get em replaced as the kinda damage is considered ware and tear i believe, i got a brand new pad then invited a couple a friends over and my friend button bashed my controller to death, and i got the same as you on my B button im going to attempt to open mine up and see if it can be fixed it might be possible!
X_Splinter Moderator
Joined: Jul 03, 2004 Posts: 2385 Location: Portugal XP: 368,740
Posted: Thu Sep 17, 2009 2:09 pm Post subject: Re: What is the warranty for Xbox 360 controllers?
patchi154 wrote:
I purchased my Xbox 360 about 2 weeks ago, and a few buttons (A,B,LB) are messed up due to frustration and anger.
The A & B buttons are both... jammed in a sense. They don't "click" like they originally did.
The LB button is partially jammed and only use-able when pressed on the rightmost side of the button.
Will I be able to send my controller in and get it replaced for free?
Thanks in advance!!!
Well inside European Union you have by law 2 years of warranty and for controllers I think it is only 3 months _________________________________________________________
SCARFACE Administrator
Joined: Feb 06, 2007 Posts: 2470 Location: Minnesota, USA XP: 58,502
Posted: Thu Sep 17, 2009 2:31 pm Post subject:
well if you have only had it a couple weeks and can show proof of purchase almost all electronics have a 1 year warranty, now if you like pored something on it or anything like that it does not include on that and wont be replaced or fixed. If all they dont do it at all and you dont have crap on your 360 and still have the receipt just bring it back to the store you got it from and exchange the 360 and that for a new one as usually a store will give a 30 day exchange on items. also u can back up your stuff to a memory card to so when you get the new 360 you can put it all back on there. _________________________________________________________ The one the only Scarface!!
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