Joined: Jul 03, 2004 Posts: 2385 Location: Portugal XP: 368,740
Posted: Sun Mar 22, 2009 9:13 pm Post subject: Problems with replacement consoles
I read this from Wikipedia... Damn this much security its a problem if we want to replace a console.
Per Marketplace design, the digital rights management license for downloaded content is tied to both a specific user, as well as to a specific console. This means that to access the content, the user either needs to be signed on to Xbox Live using their Gamertag, or be playing on the original console the content was purchased on.[17]
As a result, users with replacement consoles (either as a result of a warranty claim, or due to an upgrade to the Xbox 360 Elite model) cannot use previously downloaded content without being connected to Xbox Live. This has the effect of restricting usage of purchased content when no Internet connection is available. An additional wrinkle is added when there are multiple accounts on one console. In this case, all accounts can normally share content when it was downloaded on that system. However, if the system is replaced, then only the actual Xbox Live account to which the content is tied can make use of it (a workaround exists whereby the non-purchasing gamertag can use the content, but only if the original purchasing gamertag is signed into Xbox Live as a secondary profile).
Microsoft's original attempts to resolve these issues were limited to transferring licenses to consoles replaced under warranty. This required contacting Microsoft support, and the console must have been replaced through Microsoft itself or a warranty from the retailer where it was originally purchased. License transfers could not be performed in the case of a voluntary upgrade (e.g., if the user purchased an Xbox 360 Elite to replace their old console). Microsoft support states the license transfer process takes 20-30 days, however users have found that it can take much longer.
As of June 2008, Microsoft has released an online tool that allows users to transfer licenses from the console where they were originally purchased to another. This is done in a two-step process, where all licenses are first migrated on the server side, and then downloaded onto the new console. To prevent abuse, this process can only be performed once a year. Licenses remain bound to the Gamertag regardless, so users who store their profiles on portable memory units can continue to use purchased content on any console when signed into the service.
Sadly I need this tool right now for a my new jasper console. Too bad I used the tool last july on my old console so I have to wait until this july to transfer it again.
I guess I could call microsoft but I really don't want to have to sit through that. _________________________________________________________
X_Splinter Moderator
Joined: Jul 03, 2004 Posts: 2385 Location: Portugal XP: 368,740
Posted: Mon Mar 23, 2009 7:27 pm Post subject:
dartht33bagger wrote:
Sadly I need this tool right now for a my new jasper console. Too bad I used the tool last july on my old console so I have to wait until this july to transfer it again.
I guess I could call microsoft but I really don't want to have to sit through that.
Maybe if you sent the com invoice they may let you do it again
forahobby Administrator
Joined: May 22, 2003 Posts: 23944 Location: NSW, Australia XP: 3,060,024
Posted: Mon Mar 23, 2009 9:07 pm Post subject:
Im just about to purchase another 360 since my last one died..
I've been looking into the Content Transfer Tool and am glad i havent used it yet since i have shitloads of content to copy to my new box.
btw.. sucks when you get a new console and all your DLC is still on the old HDD. Like rock band, it sometimes reset's the game and says the DLC is not available half way through a 20 song set.. hehhee
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