HQ NETWORKXbox One | Xbox | InstallerDeluxe.Com 2,085 HQ Network UsersHQ Network: 2,085 | Members OnlineGuests: 850 |Guests OnlineMembers: 0

  Active Topics  | Achievements  | Cheats  | Downloads  | Feedback  | Forums  | Games  | Hardware  | My Profile  | News  | Reviews  | Tutorials  | Leaderboards  | Videos

EB Australia Defective Xbox 360 rumour is nixed

Catch up on everything Xbox including the latest Gaming News, Release Dates, DLC, Xbox Live and Modding..

Browse All News |  Write for Us |  Most Popular |  Browsing: 36 SEARCH XBOX NEWS:      

EB Australia Defective Xbox 360 rumour is nixed

EB Australia Defective Xbox 360 rumour is nixed
Published by forahobby on Wednesday, January 30, 2008
Tagged: Gaming, Hardware, Xbox 360,
Retailer EB Games has hosed down reports suggesting that a spate of hardware defects with Xbox 360 video game consoles were straining its relationship with Microsoft.

A chat transcript published on the popular gaming blog Kotaku purportedly showed a high-ranking EB Games employee saying the retailer had $10 million worth of defective Xbox 360 consoles for which Microsoft refused to reimburse it.

"There have been threats of EB dropping the Xbox range all together," the transcript read.

The report quickly spread throughout the blogosphere and gaming forums lit up with discussions on the issue, before EB Games finally set the record straight late this afternoon.

"It's 99 per cent bullshit really," EB Games chief executive Steve Wilson said in a phone interview.

Wilson said EB Games had to recall and replace its stock of Xbox 360 units in the middle of last year, but that was an isolated "hard drive batch problem" and all defective units had been returned to Microsoft.

Also in the middle of last year Microsoft said global hardware problems with the Xbox 360 could lead to $US1 billion in repairs and extended the warranty on the console to three years. The admission came after millions of customers worldwide were forced to mail their consoles back to Microsoft for repairs.

Microsoft would not reveal the cause of the "general hardware failure" issues but said Xbox 360 consoles shipping since the middle of last year should not be defective. Gamers have termed the issue "red ring of death" due to the red ring of lights that show on the face of malfunctioning units.

Wilson said EB Games had experienced high returns due to the red ring of death issue earlier in the Xbox 360's life, but the number of defective consoles had declined since Microsoft announced the extended warranty.

"Even when we had the batch problem six months ago, we were talking about a couple of thousand units," Wilson said. "$10 million is 25,000 units - that's a ridiculous number."

In an interview published on a Seattle Post-Intelligencer blog this month, an anonymous Microsoft employee who has "worked on the Xbox 360 project for many years" said about 30 per cent of all Xbox 360 consoles failed early in their life.

The same blog recently broke the news that Halo game developer Bungie would part ways with Microsoft, a full week before the official announcement was released.

"MS was so focused on beating Sony this cycle that the 360 was rushed to market when all indications were that it had serious flaws," the Microsoft employee purportedly said.

"The design qual[ity] testing was insufficient and incomplete when the product was released to production. The manufacturing test equipment had major gaps in test coverage and wasn't reliable or repeatable. Manufacturing processes at all levels of suppliers were immature and not in control."

One of the main causes of the red ring of death was overheating, the employee allegedly said, and the likelihood of this occurring increased when playing system-intensive games or if the console was placed in a hotter environment. This could explain widespread issues in Australia.

Three EB Games stores contacted today said they did not have any Xbox 360 Pro consoles in stock but did have the other Elite and Arcade versions. The lack of stock has been used by some blogs as confirmation of the alleged spat between Microsoft and EB Games, as the Pro model was said to be the most defective.

But Wilson said this was just a coincidence and the stock shortage was due to high sales over the holidays.

"If you go into our stores now you can't buy a Wii, you can't buy a DS, you can't buy a Pro 360, but you can buy an Elite or an Arcade 360," he said.

News-Source: http://www.smh.com.au
( Subscribe via )

Associated Topics

GamingHardwareXbox 360

Rate this Article

Average Score: 5 | Votes: 1


 Printer Friendly Printer Friendly  Send to a Friend Send to a Friend

Latest Xbox 360 News

Xbox 360 NewsSTAR WARS Jedi: Fallen Order coming in May; Digital Pre-order Now
STAR WARS Jedi: Fallen Order (@EAStarWars) is now available for digital pre-order and pre-download on Xbox One. Pre-order the Deluxe Edition to receive all of the unique pre-order bonus JEDI: Fallen O..

Disc-less Xbox One S All-Digital Edition coming..

World Of Warships Out Now: Download It For Free..

Truck Driver goes Free-to-Play with in-game mic..

Kodi Era: Facts and Stats..

Xbox 360 News | Submit News

Xbox 360 News Archive

   Thursday, March 28
 Casino Games with the Highest Odds of Winning

   Tuesday, March 26
 Xbox360Xbox Games With Gold free games for April 201

   Monday, March 25
 Xbox360Xbox Phantom White Special Edition Wireless C

   Saturday, March 23
 Xbox360Mortal Kombat 11 closed beta begins March 27t

   Friday, March 22
 Xbox360PHAR LAP Horse Racing Is Out Now For Xbox One

   Monday, March 18
 Xbox360Minecraft is Coming to Xbox Game Pass in Apri

   Friday, March 15
 Xbox360FINAL FANTASY VII Remake Xbox Digital Pre-ord

   Tuesday, March 12
 Xbox360Just Cause 4, Fallout 4, F1 2018, & LEGO Batm

   Friday, March 08
 Xbox360Devil May Cry 5 (DMC5) Is Out Now on Xbox One

   Monday, March 04
 Xbox360American Ninja Warrior Xbox Digital Pre-order

   Friday, March 01
 Xbox360Free Play Days: Play EA Sports UFC 3 for Free

   Thursday, February 28
 Xbox360Xbox Games With Gold List For March 2019

   Tuesday, February 26
 Xbox360FINAL FANTASY VII Remake is now available for
 Dead or Alive 6 Deluxe Demo, Multiplayer Beta
 Anthem: Now Available for Xbox One, PS4 and W
 Brief history of online gaming

   Tuesday, February 19
 Xbox360Trials Rising Open Beta available for pre-dow

   Wednesday, February 13
 Xbox360World War Z release date announced for Xbox O

   Monday, February 11
 Xbox360'Apex Legends' is now available for free on X

   Friday, February 08
 Xbox360Free Play Days: Halo Master Chief Collection,

   Wednesday, February 06
 Xbox360Crackdown Is Now Available For Free On Xbox

   Friday, February 01
 Xbox360Xbox Free Play Days: Free Multiplayer On Xbox

   Thursday, January 31
 Xbox360WRC 8 announced for Xbox One, PS4, Nintendo S
 Xbox Games with Gold for February 2019

   Wednesday, January 30
 Xbox360Online slots vs Xbox casino games

   Monday, January 28
 Xbox360RESIDENT EVIL 2 now available worldwide for X

   Wednesday, January 23
 Xbox360'The Grand Tour Game' Available Now on Xbox O

   Monday, January 21
 Xbox360ACE COMBAT 7 is now available on Xbox One and

   Tuesday, January 15
 Xbox360XBOXONE-HQ.COM T-shirts, Hoodies and More (@X

   Monday, January 14
 Xbox360How Repricer Tools Improve the eBay Selling E

See All Xbox 360 News | Xbox 360 News Archive

HQ Network Affiliates

Xbox One Games
Video Game Consoles
Xbox 360 Cheats
Xbox Cheats
Game Bullets
Xbox 360 Maniac
Xbox One Forums
360 Cheats
Xbox 360 Cheats
Video Codecs
Get 360 Achievements
HD wallpapers
View All HQ Affiliates